Terms & Conditions

1. About Maya Mehandi Art

Maya Mehandi Art provides mehandi-related services, products, training, courses, workshops, and related creative services.

Our services may include:

• Bridal mehandi
• Groom mehandi
• Wedding and event mehandi
• Guest mehandi services
• Home mehandi services
• Mehandi products
• Online mehandi courses
• Offline mehandi courses
• Workshops and training programs

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Copy, reproduce, or commercially use our website content without permission
• Upload harmful, malicious, or unauthorized material
• Misuse enquiry, booking, payment, or course systems

We reserve the right to restrict or terminate access to our website where misuse is identified.

3. Service Bookings

When booking a mehandi service, you are responsible for providing accurate information, including:

• Name
• Contact details
• Event or wedding date
• Event location
• Required service
• Number of people
• Preferred time
• Design or service requirements

A booking is considered confirmed only after Maya Mehandi Art confirms the booking and, where applicable, the required advance payment has been received.

Availability is subject to our artists’ schedules and service capacity.

4. Home Service

For home mehandi services:

• The customer must provide a suitable, clean, and reasonably comfortable working space.
• The customer should provide accurate location and contact details.
• Additional travel or service charges may apply depending on location and service requirements.
• The artist’s arrival time may be affected by traffic, weather, unforeseen circumstances, or delays at previous bookings.
• Customers should ensure that the required number of artists and service duration are agreed upon before the appointment.

5. Bridal and Event Bookings

For wedding and large-event bookings, advance payment may be required to reserve the date.

Once a date is reserved for a customer, that date may not be available for another booking. Therefore, cancellation and refund conditions may apply to advance payments.

The final price may depend on factors including:

• Number of people
• Design type
• Coverage
• Number of artists
• Location
• Travel requirements
• Event duration
• Additional services requested

Any additional services requested after confirmation may be charged separately.

6. Designs and Results

Mehandi designs may vary slightly from reference images because designs are hand-created and may be adapted according to:

• Hand and body size
• Placement
• Skin area
• Customer preference
• Artist’s creative interpretation
• Available time

Photographs shown on our website or social media may represent previous work and are intended as examples rather than a guarantee of an identical result.

Mehandi stain colour and darkness can vary from person to person due to factors including skin type, body temperature, aftercare, application area, and individual skin characteristics.

7. Natural Mehandi and Skin Sensitivity

Maya Mehandi Art aims to use suitable mehandi products for its services. However, individual skin reactions can vary.

Customers should inform the artist in advance about any known allergies, sensitivities, or previous reactions to mehandi or related products.

Customers are responsible for informing us of relevant sensitivities before application.

If you experience an unusual reaction after application, discontinue use of the product and seek appropriate medical advice.

8. Product Orders

For mehandi products purchased through our website:

• Customers must provide accurate shipping and contact information.
• Product availability is subject to stock.
• Product images may differ slightly from the actual product because of photography, lighting, screen settings, or packaging updates.
• Orders may be cancelled or declined where a product is unavailable or where an order cannot reasonably be fulfilled.

9. Product Shipping and Delivery

Delivery timelines provided on the website or during checkout are estimates and may vary because of:

• Courier delays
• Weather
• Public holidays
• Incorrect address information
• Remote delivery locations
• Operational issues
• Circumstances beyond our reasonable control

Maya Mehandi Art is not responsible for delays caused by third-party courier or delivery providers.

Customers are responsible for providing a complete and accurate delivery address.

10. Payments

Payments may be made through the payment methods available on our website.

You agree to provide accurate payment and billing information.

Orders, bookings, and course enrolments may remain unconfirmed until the required payment has been successfully received.

We do not intentionally store complete payment card information where payment processing is handled by a third-party payment gateway.

11. Cancellation and Refunds

Service Bookings

Cancellation and refund eligibility may depend on the type of service, booking date, advance payment, and time remaining before the scheduled appointment.

For wedding and event bookings, advance payments may be non-refundable once the date has been reserved, unless otherwise agreed in writing.

Product Orders

Refunds or replacements for products may be considered where the product is damaged, defective, incorrect, or otherwise eligible under our applicable return/refund policy.

Customers should contact us as soon as possible after receiving an order and provide relevant photographs or information where requested.

Courses

Course fees may be non-refundable after access to course content has been provided or after the student has commenced the course, except where otherwise stated in the applicable course terms or required by law.

Any course-specific cancellation, transfer, refund, or rescheduling conditions displayed at the time of purchase will apply to that course.

12. Course Terms

For online and offline mehandi courses:

• Course content is provided for educational purposes.
• Students must not share, copy, reproduce, record, redistribute, resell, or commercially distribute paid course content without written permission.
• Course videos, PDFs, designs, teaching materials, photographs, and other educational resources remain the intellectual property of Maya Mehandi Art or their respective owners.
• Course schedules, trainers, locations, and class timings may occasionally change.
• Certificates, where offered, are subject to completion of the applicable course requirements.
• Course fees and access periods may vary according to the selected course.

13. Online Course Access

Where an online course is purchased:

• Login credentials, access links, or other access details may be provided after successful payment.
• Course access may be limited to the period specified for the particular course.
• Students must keep their login credentials confidential.
• Sharing account credentials with other individuals may result in suspension or termination of access without refund, subject to applicable law.

14. Intellectual Property

All original content published by Maya Mehandi Art, including:

• Logo
• Brand name
• Website content
• Photographs
• Videos
• Course material
• Mehandi designs
• Graphics
• Text
• Educational material
• Marketing material

is protected by applicable intellectual property laws.

You may not reproduce, modify, copy, distribute, sell, or commercially exploit our content without prior written permission.

15. Customer Photos and Content

With appropriate permission, Maya Mehandi Art may photograph or record completed mehandi work, events, classes, or related activities for portfolio, website, social media, advertising, or promotional purposes.

Where a customer does not wish to be photographed or have identifiable images used for promotional purposes, they should communicate this to us before the service or recording.

16. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, course platforms, or other external services.

We do not control or guarantee the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services is subject to their respective terms and policies.

17. Pricing

Prices displayed on our website are subject to change without prior notice.

The applicable price for an order, service, or course will generally be the price displayed or communicated at the time of booking or purchase.

Where an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact the customer regarding the order.

18. Promotions and Offers

Promotional offers, discounts, coupons, and special packages may have specific conditions.

Unless expressly stated otherwise:

• Offers cannot be combined with other promotions.
• Offers may have an expiry date.
• Offers may be limited to specific services or products.
• Maya Mehandi Art may modify or withdraw an offer subject to applicable law.

19. Delays and Unforeseen Circumstances

We will make reasonable efforts to provide booked services and deliver products or courses as agreed.

However, we may not be responsible for delays or failure caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Severe weather
• Government restrictions
• Transportation disruptions
• Technical failures
• Internet or platform outages
• Strikes
• Public emergencies
• Other unforeseen circumstances

Where reasonably possible, we will communicate with affected customers and attempt to provide an appropriate alternative.

20. Limitation of Liability

To the extent permitted by applicable law, Maya Mehandi Art will not be responsible for indirect, incidental, or consequential losses arising from the use of our website, products, courses, or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

21. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the applicable jurisdiction of courts in Jaipur, Rajasthan, unless otherwise required by applicable law.

24. Contact Us

For questions regarding these Terms, bookings, products, courses, refunds, or services, please contact: